About Us & Why We Decided To Franchise Our Successful Business Model
Absolute Care Services was formed in 2002 by Della Smith, who frustrated with the reliability and quality of care provider to her daughter, decided to set up her own domiciliary care agency in Surrey. Della rolled her sleeves up and set out to improve the quality of care being offered to both commissioned council clients and private self-funding clients. This was achieved by learning about the standards and regulations surrounding care and then exceeding them by installing superior measures, processes and procedures into everyday practice whilst embracing technology in the process. This allowed Della and her growing team, which now included her son and company director Richard Smith, to manage and deliver a very high and consistent level of care to clients whilst helping to safeguard many vulnerable adults in the process.
Della’s ‘customer first’ approach and ‘passion for care’ proved hugely popular with clients and commissioning agents alike and set the foundations to build a thriving care business on. In March 2016 Absolute Care Services consisted of 8 individual sites in Surrey and Greater London and employees hundreds of people in the region all committed to providing the very highest level of care and support to clients in their homes whilst maintaining best practice within the home care industry, something that many providers fail to get right on a consistent and reliable basis.
Della’s belief is that all people - no matter their financial situation, race, creed or sexuality – deserve access to a high level of care and support. With this in mind, Della decided to franchise the business in 2014 in order to meet her vision of providing care to as many people as possible across the country. November 2015 saw the launch of our first franchisee, a brother and sister team from Havering in Greater London. Franchisees will need to share our beliefs and customer first ethos, but by putting these things first and following our tried and tested business model, franchisees can set up and run their own highly rewarding and gratifying care agency in their area with our full support and commitment to help them operate legally, efficiently and profitably.
Find out what's included in our extensive franchise package by clicking here.